If you see water leaking somewhere on the street or out of someone’s property, one of the hardest things I’ve found to do is actually report it. There is no centralised reporting organisation or agency.
It usually takes me a good 10 minutes of calls to random water agencies before being put on hold and then asked where the leak is.
Also, if the leak is from a public convenience, say a water fountain, then it’s a council asset, not a water company asset so you have to call your council not a water company. Cue more time on the phone. All the while precious water is leaking away down the drain. In a country like England this might not be such an issue. But here in Melbourne, we’re on permanent water restrictions.
Where’s the leak?
This is by no-means one-click and you’re done, but it’s a damn-sight easier than scouring the net for the right information. If you actually care about our water supplies, this will help enormously.
- First, click here to find out where you are or use the Where Am I site to give a more exact location.
- If the leak is from a private residence, a water hydrant, a road, or similar, then report the leak to a water company.
- If the leak is from a public convenience, such as a water fountain or public toilet, then report the leak to the local council
- Then given them the address or location of the issue, and (most likely you’ll be asked) your name and phone number.
Report a water leak to a company
Once you know where you are (a street name and number is great) then you can enter it into this site and get the water company to call. You’ll need to dig for further information on their website though.
Alternatively, if you know the water company…
Report a water leak to a council
Unfortunately water companies don’t cover public conveniences, such as toilets or water fountains. For water leaks with these services, you have to contact the local council. You’ll need the postcode of where you are to get the council of where you are.