I’ve been waiting YEARS to get one of these. The nefarious parasitic Windows Service Call which costs between $120 and $180 to remove nonexistent compromises to your system.
I took a recording for posterity and may actually upload it here once I work out how to get it off the damn phone. Grr!
- Telling the caller that I had to go turn the computer on (put down phone, feed the cat).
- Wondering what the Windows R command was for (actually I’d forgotten. That’s where Google Search comes in handy).
- Getting the fraudster to repeat what I was supposed to type into the Run window.
- Doing a rather fast search for screenshots of the Windows Event Viewer window which I’m including below for your visual pleasure
- Getting repeat business on what’s under the Event Viewer root node
- Managing to avoid laughing out loud when the caller said “Oh dear” at the six red crosses, and then querying him on the costs involved with getting rid of them: $120 to $180. They work hard in these call centres.
- Engaging in debate about the relative merits of McAffee with the caller: apparently it will only deal with viruses, not this kind of exploit. He’s actually right if you think about it.
- Asking what else I can do in the Run window? He was good, he kept on topic and guided me through firing up internet explorer and going to a screen sharing site.
- Dropping a hint when I said my TOR browser wouldn’t allow me to download a file from a screen sharing site. He missed the reference entirely.
- Telling him someone had called at the door and setting up my dinner to cook.
- Telling him I was an IT professional and was using a Mac with Mavericks. The glory of his response in still trying to con me was awesome!
- Asking if his religion was okay with him conning the less knowledgeable. No response.
Seriously, these people are the creeps of the cosmos.
Read more about Windows cold call scams: